How does the implementation work?
What does the installation or implementation of an ERP system in the firm mean? How long does it take and what are the phases? And what needs to be prepared?
Implementation is now at an end. But what if something was easily forgotten? Is it possible to further extend and modify the system?
It is important to remember that an information system is not like consumer goods. It is not possible to leave it lying around for five years and then replace it with a newer model. If the ERP in your company is not constantly developed, it will slow the growth of the entire company. The vendor always counts on further modifications and development of the system. It is also usual for our customers to develop the system themselves. Our consultants are rather in the position of advisers and mentors.
Martin Běhůnek, project manager of the team in Brno
At the very beginning it is necessary to define the key users who will be responsible for communicating with the implementation team and the regular employees of your company. They will likewise be involved in the design of the solution during project implementation and verify everything during the actual implementation. For the average employee, changing the system means just a few hours to some days training on it and putting it into operation. Nothing more.
Training can take place in many forms. It always depends on the arrangement. You can train the entire company in one or more stages, you can train by departments and only the key users, who then will train the others. We recommend that all employees be carefully trained to prevent them from having to blindly follow the manual and making a mistake in any non-standard case or needing the support of your IT department or our consultants.
The same as with a driving license, the knowledge of road signs and the technical documentation to your car is not enough, and so it is good (or even necessary) to complete a few drives first under the supervision of an instructor. And so it applies here that a consultant should be present during the first phase when those first steps in the new system are taken. Users therefore acquire the right habits, they understand why things are supposed to do what’s required of them, and the development of the system in the future will be truly effective.