Product ratings and reviews play an important role in customers’ purchasing decisions. In this webinar, you will learn how to set up product ratings in the K2 e-shop, collect reviews from real customers, and manage them effectively. We will also show you how to handle customer feedback, respond to negative reviews, and build trust in your e-shop. The webinar is in the Czech language.
This webinar is primarily intended for K2 e-shop and K2 system administrators. It will also be useful for sales, marketing, and customer support professionals who work with customer reviews.